Personally identifiable information
In general, you can visit Metsä Group on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
It may be necessary to ask for personal information such as your name, address, e-mail address, telephone number, reference number, company or organisation you represent. This information is asked typically in online forms and we use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or a software program, or submit content to this Site, we may need to contact you for additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except when necessary to process your order. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information.
The activity on Metsä Group´s Web sites can be logged. By showing how and when our visitors use the Web site, this information can help us to continue to improve our Web Sites. The purpose of the log is to collect basic information on the usage of Metsä Group Web sites, e.g.:
- service usage volumes
- which parts of service have/have not been used
- when internet site is used
- geographic user data
- IT technology used
- errors in normal functionality
Personal user data (name, address, date of birth etc.) is not collected automatically without your permission.
Info provided by you
Metsä Group does not want you to, and you are not allowed to, send any proprietary information to Metsä Group via the Web site. You agree that any information or materials that you or individuals acting on your behalf provide to Metsä Group will not be considered confidential or proprietary. By providing any such information or materials to Metsä Group, you grant to Metsä Group an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Metsä Group is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Metsä Group. You further recognize that you are not entitled to, and you warrant that you shall not, provide any information or materials to Metsä Group that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.
Use of collected information
Domain name information that we collect is not used to personally identify, Metsä Group’s interest is instead to measure the number of visits, average time spent on the site, pages viewed, etc. We may use this information to measure the use of our Site and to improve the content of our site.
When other information is collected from you, such as your name and e-mail address, Metsä Group generally uses its best efforts to let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request. This information may be shared with other Metsä Group businesses.
We may share the personal information you provide with other companies Metsä Group has hired to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use.
We will release information about you if you direct us to do so, or if we are required by law to do so, or in other legally limited circumstances.
We may also contact you as part of customer satisfaction surveys or for market research purposes.
Fulfilling your transaction request:
If you request something from a Metsä Group Web site, for example, a product or service or software program, a callback, or specific marketing materials, we will use the information you provide to fulfil your request. To help us do this, we may share information, with other party, who provide said service to Metsä Group.
The information you provide to Metsä Group on certain Metsä Group Web sites may also be used by Metsä Group and selected third parties for marketing purposes. However, we will offer you the opportunity to choose whether or not to have your information used in this way.
In connection with a job application or inquiry, whether advertised on Metsä Group Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Metsä Group and its subsidiaries for the purpose of employment consideration or your inquiry. Except where you tell us not to, Metsä Group will keep the information for future consideration.
Use of suppliers:
In some cases Metsä Group uses suppliers to collect, use, analyse and otherwise process information on its behalf. It is Metsä Group's practice to require such suppliers to handle information in a manner consistent with Metsä Group's policies.
Other Metsä Group Web Site Notices:
In some cases specific Metsä Group Web sites may contain other notices about their use and the information practices applicable to those sites.
Handling your information and feedback
The controller of your information is the company belonging to Metsä Group, whose Web site is in question (registered address of the head office at Revontulenpuisto 2, 02100 Espoo, Finland). You may find the identity of the controller and its contact details by reviewing the terms and conditions of such a product or service you order via Web site.
Please use the same Feedback form to contact us if you have any questions about Metsä Group’s handling of your information. If you wish to review and update the information that you have provided to us through Metsä Group Web site, or you wish to obtain a copy of particular information you have provided to Metsä Group, or if you become aware the information is incorrect and you would like us to correct it, please contact us by way of the Feedback form.
Metsä Group is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.
We may share your personal information within Metsä Group and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Metsä Group will still handle information in the manner we describe here.
Links to other sites
Metsä Group Web sites may contain links to other Web sites. Metsä Group is not responsible for the privacy practices or the content of those other Web sites.