Give feedback on our activities

Didn't our activities meet your expectations? You can send us a quality feedback on the quality of our operations by filling out the form below. You can add a photo or attachment. Quality feedback goes to the manager in that area.

Forest location (municipality)

Number of wood trade or forest services order

First name

Last name

Email address

Telephone

Membership ID (owner-members)

Description of the incident

Upload a photo or file (jpg, png, pdf) Upload files

I wish to be contacted By phone By email

Metsä Forest respects your privacy and processes personal data according to the applicable data protection legislation. We use the personal data you provide to contact you to clarify the matter. If you are a customer or member of Metsäliitto Cooperative, your contact information will be updated based on the information you provide. Further information is available in the privacy statement of Metsä Forest.

* The fields marked with an asterisk are mandatory.

Customer service

Our offices are closed due to the coronavirus pandemic, Please contact us by phone or through our online service. Our customer service staff will serve you in connection with forest matters on weekdays from 8 am to 6 pm and on Saturdays from 10 am to 4 pm. Exceptions to opening hours: July 8-16 on weekdays and closed on Saturdays, 8-16 on public holidays. If you are a member, please provide your membership number.

Call +358 107770

Price 8.35 cents / phone + 16.69 cents / min (VAT 24%) for a domestic landline and mobile phones in Finland. From outside Finland, the cost depends on your local teleoperator.